contact@exquando.be
+32 (0)470 / 122 148
EIM Solutions – Information governance and digital transformation
Faced with the constant increase in information volumes, the proliferation of platforms and distribution channels, the duplication of data between systems, the lack of ownership and control, teams are becoming exhausted and many organisations are losing efficiency.
Exquando helps you structure your infoSystem by implementing an information governance, access policies, and tools tailored to your technological environment. We work with you to build an information management model focused on your users and your information assets.
Why structure and organise your infoSystem?
A clear informational constitution
Define the required skills, organise decision-making committees, and formalise responsibilities. This step lays the foundation for your information governance approach.
An adopted information policy
Structure roles, responsibilities, document management tools and access levels to secure and control the use of your business data.
A digital transformation programme
Train, involve and support teams in the adoption of a sustainable document management model, to locate, exploit and enhance strategic information.
Our specific services for your EIM infoSystem
Design
Transform
Operate
Design
- Audit of your departmental or company infoSystem
- Identification of strengths and areas for improvement
- Design of an infoSystem aligned with your business strategy
Transform
- Clarification of business terminologies and development of taxonomies
- Definition of your information policy
- Introduction of new roles to manage information
- Adaptation of configurations and uses of existing software
- Assistance in choosing and implementing new software
- Reclassification and migration of information
- Implementation of training plans
- Implementation of services and user support
- Change management
Operate
- Setting up your departmental or company EDMS
- User training and support
- Management and indexing of digital records
- Quality audits
- Transfer to archives
We also implement innovative solutions integrating artificial intelligence to automate document indexing and thus reorganise digital bulk.
Read about our client experiences
When D’Ieteren Immo was created from D’Ieteren’s Facility Management department, a new infoSystem had to be implemented. The objective is to allow users to easily find and identify the correct version of documents.
Cefora wanted to clarify the function of their various document management systems and optimise their use by facilitating the search, and ensure the sustainability of documents, as well as improve their correct communication while respecting the corporate culture.
The VOO Call Center was looking to implement a knowledge management solution to increase response speed and quality service by making all the essential knowledge needed to resolve incidents easily available to users.
Wallonie Entreprendre's teams were having difficulty finding their documents. They were also seeking to ensure a transition to digital technology, improve secure access to documents, and optimise the content of their general document database.
